ELC UK Reviews
ELC UK Customer Reviews (3)
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ELC UK Customer’s Q&A
ELC UK FAQs
Can I order online from elc.co.uk?
Yes, it is possible to order online from elc.co.uk. They offer a wide range of toys and games for children. They provide free click & collect at over 5,000 locations and free delivery for orders over £40. They also have an online only section on their website. Please visit their website for more details.
About elc.co.uk Prices and Cost?
The website elc.co.uk is the online platform for the Early Learning Centre, a UK-based company that specializes in toys for babies and toddlers. The site offers a wide range of products, with prices varying depending on the item. They also have a section for offers where customers can find discounted items. The website provides free delivery for orders over £39.99. It's important to note that prices and availability of products can change, so it's always a good idea to check the website for the most up-to-date information..
What are some popular toys on elc.co.uk?
Here are some popular toys on elc.co.uk: - Early Learning Centre Frankie The Fish Bubble Machine - VTech 2-in-1 Tri to Bike - Early Learning Centre Sand and Water Table with Lid & Accessories - Early Learning Centre Large Orange Water Slide - Early Learning Centre Wooden Garage Playset - Mega Bloks Pink Build and Learn Table - 30 Pieces - Early Learning Centre My Little Medical Case Playset - Early Learning Centre Water Play Table & Accessories - Early Learning Centre Tea Set - Busy Me Electronic Cash Register Playset - Early Learning Centre Freddy the Fish Bubble Machine - Early Learning Centre Little Cooks Kitchen
These toys are listed as top picks on the website. They cover a wide range of categories, including outdoor play, role play, and sensory toys. The site also offers toys from various brands, including Early Learning Centre, Happyland, and Whizz World Garage. The toys are designed to support children in learning and developing, with options for every stage of early learning. The website offers free click & collect at 5,000+ locations and free delivery over £40.
About elc.co.uk Popular Products and Services?
The Early Learning Centre (ELC), established in 1974, is a renowned toy business that aims to inspire and stimulate children's development through play. The ELC was acquired by The Entertainer in March 2019, with a clear vision to support parents with their child's early years learning and development through play. The ELC is committed to creating quality products and bringing innovation through new product design. The toys from the ELC are available from ELC.co.uk, all UK Entertainer stores, and 520 international stores.
The ELC has received excellent customer service reviews. Customers have praised the ELC for its brilliant customer service, prompt and timely response, and efficient handling of queries and issues. The ELC offers free express delivery on orders over £75 and free click & collect within 30 minutes.
The ELC is part of TEAL Group Holdings, a family of brands which also includes The Entertainer and Addo. The ELC is committed to making Early Learning available all over the world. The ELC – where playing is learning..
About elc.co.uk Payment Method?
The website elc.co.uk supports various payment methods. Payment can be made by the methods provided on the website. The payment is debited from the chosen method at the time of placing the order. The company seems to support payment methods that offer a "money-back guarantee" such as Alipay, Mastercard, Paypal, and Visa. While this money-back guarantee is not 100% secure, it does allow consumers in most cases to get their money back if the product is not delivered or proves to be fake. Please note that users must be over 18 to make a payment.
elc.co.uk Return Policy?
Return Policy of elc.co.uk: - Online Only items: If an Online Only item is unwanted or faulty, the Customer Service team will handle the process. Online Only items cannot be returned to stores. - Unwanted items: Unwanted items can be returned for refund within 28 days of purchase if the packaging is intact and the item is in a re-saleable condition. A valid proof of purchase is required. Return postage costs are covered by the customer. Gift Cards are non-refundable. - Faulty items: Within 30 days, a full refund is given if the item is poor quality, faulty, not as described or unfit for purpose. After 30 days, a repair or a replacement is offered before a refund. If a fault is discovered within 6 months (and after 30 days) of purchase, it is assumed that the fault has always been there. After 6 months, the customer must prove that the fault was there when the toy was bought. - Exchanges: Exchanges can be made in store where stock is available and the returns policy is followed. If an item is returned to the warehouse for an exchange, a refund will be issued instead.
Shipping Policy of elc.co.uk: - Standard Delivery: FREE for orders over £39.99, or £2.99 for orders under £39.99. Delivery in 2-3 working days (excluding weekends and bank holidays). - Express Delivery: FREE for orders over £75.00, or £2.99 for orders over £29.99, or £5.99 for orders under £29.99. Order by 6pm for next working day delivery (excluding weekends and bank holidays). - Online Only Items: Free delivery. Items badged with "Online Only" will be shipped directly from the supplier rather than the warehouse. Check the approximate duration of delivery within the 'Shipping' tab in the product page. - FREE Click & Collect: If items are available in store, they can be collected in as little as 30 minutes. Items not available in store will take 2-3 working days to be delivered to the nominated store. - Collect from ASDA stores using toYou: £2.99. Order before 3pm for collection in 2 - 3 working days (excluding weekends and bank holidays) at more than 600 toyou pick up points at Asda store nationwide. - Collect from EVRi ParcelShops: £2.99. Order by 7pm for collection in 2 - 3 working days (excluding weekends and bank holidays) at 1000s of EVRi ParcelShop locations. - International Deliveries: Shipping to all destinations within the United Kingdom.
What is the contact information of elc.co.uk?
The contact information for elc.co.uk is as follows:
- Live Chat: Use the Live Chat service to talk to one of the Customer Service Team straight away. Click on the blue 'Help' icon on the bottom right of the screen and then click the 'Get In Touch' button to start using Live Chat.
- Contact Form: Complete the Contact Us form and the customer service team will be able to help with the query.
- Phone: Call the team on 0330 135 9089. Calls will be charged at the standard rate and the number is included in most mobile deals. The Customer Service phone lines are open 8am - 7pm Monday - Friday and 8am - 5pm on Saturdays. The lines are closed on Sunday.
- Facebook Messenger: Send a message on Facebook Messenger. The response times are between 8am - 7pm Monday - Friday and 8am - 5pm on Saturdays.
- Email: Send your query or feedback to elccustomerservice@theentertainer.com and the Customer Service Team will be in touch.
- Address: To send a letter, write to: Early Learning Centre Customer Services TEAL House, Anglo Office Park 67 White Lion Road Amersham Bucks. HP7 9FB.